Become an Expert with the Power of Deliberate Practice
(tags: deliberate practice)

How to Get Customer Service via Twitter - ReadWriteWeb
Great resource!
(tags: twitter, customer service, social media. outreach, PIPES)

Case Study: ROI of Social Media Campaign for SeaWorld San Antonio - A Year Later
(tags: ROI, blogger outreach, social media)

Psychographics Of The Twitterati
(tags: Twitter, psychographics, twitterati)

Gin, Television, and Social Surplus - Here Comes Everybody
(tags: Clay Shirky, Web2.0 Expo, cognitive surplus)

PR 2.0: Making Mistakes and Amends in Blogger and Media Relations
(tags: transparency, socialmedia, blog, bloggers, blogger relations)

Five Tools Everyone Working Online Should Have (IMHO) - ReadWriteWeb
(tags: tools, web2.0, Marshall Kirkpatrick)

Moms: Blogging, Networking, And Twittering More Than Ever
(tags: Mommyblogers, blogs, twitter, social networking)

Can You Become a Creature of New Habits? - New York Times
(tags: brain, neuroscience)

NussbaumOnDesign The Economy IS Down, P&G IS Up. It’s Innovation. - BusinessWeek
(tags: P&G, Innovation)

Is Your Consumer Using Social Media? - Advertising Age - Digital
(tags: social media, adoption, targeting)

gapingvoid: “cartoons drawn on the back of business cards”: “the blue monster is the future [...]

Google Reader lets users do micro-blogging | Googling Google | ZDNet.com
(tags: Google Reader, micro-blogging)

Scobleizer — Tech geek blogger » Blog Archive Early adopter angst «
(tags: early adopters, twitter)

Morgan Stanley’s March Internet Trends Report: Social Applications Dominating
(tags: social software, apps, morgan stanley, trends)