links for 2008-09-08

by Marianne Richmond on September 8, 2008

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Kellogg: Digital ROI Surpasses That of TV – Advertising Age – News

(tags: digital advertising CPG marketing)
Customer Service Via Twitter – BusinessWeek

(tags: twitter customer service)
Iâ€™m So Totally, Digitally Close to You – Clive Thompson – NYTimes.com

(tags: twitter culture technology Facebook social networks media friends)

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