Without Empowered Employees Your Social Media is Half Pregnant

And there is no such thing as being half pregnant. Josh Bernoff and Ted Schadler of Forrester Research have a great article available at the Harvard Business Review Online on empowered employees which is adapted from their soon to be published book on the topic,  Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your… Continue reading Without Empowered Employees Your Social Media is Half Pregnant