As Toby noted in her post Social Media Means Nothing If Your Internal Processes are Broken, HP has over 50 blogs. Quite a commitment to social media one would think. So what would be the value of social media to a company like HP? Visibility perhaps?
When we present to our clients or prospective clients about [...]
Browsing Dell Hell™
HP:Your Customers Think You Are Hiding {The Atlantis and Apollo Motherboard Issue}
Posted by Marianne Richmond in February 18th, 2008
2 Comments
Posted in: Uncategorized Tags: Atlantis and Apollo Motherboard, Customer Experience, Dell Hell, HO, Media 2.0, Michael Dell, Shel Israel, Toby Bloomberg





















Marianne Richmond’s career is an ongoing adventure in strategic brand consultancy. She founded the Resonance Partnership in 2004 and offers a full menu of consulting services from market analysis, concept development, strategy, implementation and measurement.