So, back to Groundswell and the reasons why I said, “must read.” Groundswell is well researched (Forrester research data from around the world, 65 corporate examples and 25 full case studies), written by two great, knowledgeable writers and fellow particpants, Charlene Li and Josh Bernoff, and is exceptionally readable at the same time. Readability in… Continue reading Must Read: Groundswell (Con’t)