links for 2008-05-17

How to Get Customer Service via Twitter – ReadWriteWeb Great resource! (tags: twitter, customer service, social media. outreach, PIPES)

links for 2008-05-16

Case Study: ROI of Social Media Campaign for SeaWorld San Antonio – A Year Later (tags: ROI, blogger outreach, social media)

links for 2008-05-13

Gin, Television, and Social Surplus – Here Comes Everybody (tags: Clay Shirky, Web2.0 Expo, cognitive surplus)

links for 2008-05-12

PR 2.0: Making Mistakes and Amends in Blogger and Media Relations (tags: transparency, socialmedia, blog, bloggers, blogger relations) Five Tools Everyone Working Online Should Have (IMHO) – ReadWriteWeb (tags: tools, web2.0, Marshall Kirkpatrick) Moms: Blogging, Networking, And Twittering More Than Ever (tags: Mommyblogers, blogs, twitter, social networking)

links for 2008-05-09

Can You Become a Creature of New Habits? – New York Times (tags: brain, neuroscience) NussbaumOnDesign The Economy IS Down, P&G IS Up. It’s Innovation. – BusinessWeek (tags: P&G, Innovation) Is Your Consumer Using Social Media? – Advertising Age – Digital (tags: social media, adoption, targeting) gapingvoid: “cartoons drawn on the back of business cards”:… Continue reading links for 2008-05-09

links for 2008-05-07

Google Reader lets users do micro-blogging | Googling Google | (tags: Google Reader, micro-blogging)

links for 2008-05-04

Scobleizer — Tech geek blogger » Blog Archive Early adopter angst « (tags: early adopters, twitter)

links for 2008-05-02

Morgan Stanley’s March Internet Trends Report: Social Applications Dominating (tags: social software, apps, morgan stanley, trends)