This morning’s WSJ had an article titled “Teaching Doctor’s To Be Nicer”…OK, so the point is customer service, customer relationships, customer experience. Yes, I think it applies to doctors, also. I also think most doctors don’t view their patients as customers. However, if medical schools are offering courses in “professionalism, empathy, and communication skills” someone must be thinking in this direction.
Shaq Adds MBA Title to his NBA Titles
Shaquille O’Neal received his MBA degree today from the Unversity of Phoenix saying he wanted to get ready for the real world.
The Rumors of MBA Death Have Been Greatly Exaggerated
Coachville announces the death of the MBA. Huh?
One Size Fits All Coaching
More One Size Fits All coaching books and courses promise change in 60 seconds…for anybody, no previous experience or expertise necessary….