The recent story in the NYT about the latest PT Barnum (although ironically enough this history buff says that we can’t even believe that story)Â of the internets and his evil linking strategy has been a hot topic since Sunday. The issues of What Should Google Do and Flipping Off the Consumer for Fun and… Continue reading Cavaet Emptor Yes, But Wait There’s More…
Tag: HP
HP: Customer Experience Disconnect
In May 2007 I purchased my youngest son an HP Pavilion Notebook so that he would have a bright shiny new laptop to start high school with in the fall. We looked at several different options but what tipped the scale towards HP was Eric Kintz. Eric and I had “connected” via our blogs but… Continue reading HP: Customer Experience Disconnect